Terms & Condition
The weights given are approximate only and packaging may vary from those shown.
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In the event of supply difficulties, The Golf Hamper Company reserve the right to substitute goods or packaging of equal quality and value.
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All items featured within our website are subject to availability.
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The complimentary gift message service provided by The Golf Hamper Company is offered on a functional basis, optimized to ensure the confidentiality and integrity of the message and any depiction of this service is purely illustrative.
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The product images shown on the website are intended for presentation purposes only. Gifts and their contents are configured for safe and secure transit using the appropriate packaging methods, employed at The Golf Hamper Company's discretion.
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Because our baskets and wooden boxes are hand-made from natural materials, weave styles and willow colours / shades / finishes may vary from examples pictured.
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ORDERING
All goods remain the property of The Golf Hamper Company, until they have been paid for in full (cleared funds).
Orders are not accepted until the point of despatch.
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Prices quoted are subject to change without notice.
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No order which has been accepted by the Company may be cancelled by the Customer except with the agreement in writing of the Company and in terms that the Customer shall indemnify the Company in full against all loss (including loss of profit), cost (including the costs of all labour and materials used), damages, charges and expenses incurred by the Company as a result of cancellation.
Returns Procedures
We operate a returns policy for order cancellation. You are allowed a 14 day cooling off period from the date of delivery. This means that we will refund the total cost of the product and the standard delivery charges to you, if you choose to cancel your order for any reason, provided you comply with the below:
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1)You notify us of your cancellation in writing to sales@thegolfhampercompany.com within 14 days of delivery. By return, we will confirm the returns delivery address.
2)The goods remain unused and component parts are unopened.
3)You or the recipient retain and take reasonable care of the goods and package the goods to be returned securely in the original packaging.
4)You are responsible for returning the goods to us at your own cost, and including a printout of your invoice or your order number.
5)Refunds will be issued upon safe receipt of the item. Refunds will be made via the original payment method.